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Returns and Exchanges

What is the return and exchange policy?

All in stock items may be returned. Everything we stock has a 90 day-no risk- money back guarantee! If it is not the best thing since sliced bread, just ship it back, and HorseshoesandTools.com will refund your credit card the full amount minus any shipping charges. If you are returning an item that was shipped Free or came Free with purchase, like Clean Trax, we will deduct those charges from your refund. Of course, if you ship back the Free item, then we will only deduct the shipping charges.

It’s that easy!

Please read the legal mumbo jumbo below:

Email goodshoes@farriersdepot.com or call Mike at 1-888-51-DEPOT if you have any questions.  
 
Ship to: Returns at HorseshoesandTool.com, 275 SW 60th Ave, Ocala, Fl, USA, 34474
 
Please return your items in the same packaging that they arrived in because they were designed to protect the items during shipping. Also, insure and trace your package when shipping in case the carrier loses your return.

We will refund your credit card within 3 to 5 days of receiving the items.

If the items have been damaged due to abuse or neglect we will not be able to issue a refund.

If you are returning an item due to a manufacturer’s defect, please email us your original receipt and we will replace or repair that item as soon as possible upon return of the item. We will call you with the return shipping address. You will be responsible for the return shipping charges to the manufacturer.

That’s it. Super Easy.

HORSESHOES & TOOLS HAS MOVED TO FARRIERSDEPOT.COM

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